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Our Customer Stories and Experiences

Andre Seals

Andre Seals - Martha’s Vineyard. Sayed was very helpful and honest. He found the leak between the copper and the aluminum. He said that he reported this to the main office. He is making the recommendation to get the unit...

Erick

My technician Sayed was really knowledgeable and helpful. He provided great service answered al my questions and concerns. He resolved our leaking issue right at the source of the problem. Really content with the quality of service here!

Ted Ciccone

All good; they came and looked at the air conditioner and got the problem squared away.

Brenda Copeland

The Tech was very friendly & answered all my questions gladly. He did his job quickly & left the area clean. Well done.

Blake Ellsworth

Lee was awesome! He was very knowledgeable and explained everything to me in simple terms. I would recommend Lee to anyone.

Rhonda C.

Terry with Lone Star Air Systems was absolutely amazing. The AC system was faulty which cause several major problems within my home. Terry along with his team took charge to ensure me and my family were taken care immediately. The...

Ashley Baker

I would recommend them to anyone quick service, quick response and great customer service. I called them and they were out within an hour and a half.

Shannon C Collins

Booking with Lone Star was easy. I had a kind and professional A/C Tech, JOSE BARBOSA, come out to check my A/C. He explained that an item needed to be replaced. He then explained the actions that I needed to...

Elvin Matos

Hottest weekend of the year (so far) and my air conditioning decides to stop working. Luckily, Lone Star came to the rescue the same day I called. The tech that came over was great--highly skilled and very thorough.

Laura Delaplane

Terry was amazing to work with and helped make a stressful situation bearable. Great customer service!!

Alan Medusa

10/10 service. Sayed Hosseini the lone star technician servicing my A/C system went above and beyond. He found a faulty sensor, replaced it quickly and got the A/C working again. (Or so we thought). While completing his service notes in...

YGHN k

Mr. Ray was very attentive and thorough. Thank you.

Chris Manfre

Efficient, honest, knowledgeable…. What more do you need!

Pascual Alvarez

Rodolfo did a great job explaining what the issues were with our AC and recommending best practices when dealing with my AC to ensure life longevity for my system.

Mike Lancelot

Really happy with the service provided by Jorge S last week. Solved our problem and verified that everything was working well.

John Onezine

Very friendly and efficient.

Sara Figueroa

We had Lone Star come out for preventative maintenance and were very satisfied with the service. Jorge Sanchez was prompt, efficient, and gave us excellent advice about things to watch for in our system and ways to keep it running...

Valerie Modeland

My technician, SAYED HOSSEINI, came out for my follow up and added some freon to keep us cool for summer. Educated me on the cleaning and opening of doors outside. Was very thorough and let me follow him and ask...

Becky Listi

These guys called when they were on their way. I told them my problem they checked everything out. They were very professional. If I ever have problems again I would not hesitate to call them.

Sylvia Martinez

Raymond Cruz came out , Corrected the Problem and did an Excellent Job , was so Honest and Kind! Will do Business with this Company only ! Thank You Raymond

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